My client, a single older woman, who had not traveled by herself in recent years, contacted me to plan a trip to Tunisia. I had never sent anyone to Tunisia previously. I looked on line and found TunisiaTours.Org. I was concerned, not having worked with them previously. That was then complicated by the fact that my client was not an experienced traveler.
This turned out to be the most positive experience for myself and my client. The customer service to me as a travel agent and then again to my client on the ground, was exceptional. My client had very specific requests and all of them were accommodated during her stay. The honest and informative responses from Jill, Brian and Joe at Tunisia Tours,(who all were a delight to work with) were refreshing. All my requests and concerns were dealt with in a timely and very professional manner.
This was a great experience on all levels. Now I want to go to Tunisia with TunisiaTours.Org.